Privacy Policy

DISCLAIMER

The following Privacy Policy is provided as a general informational example and does not constitute legal advice. Privacy obligations can vary based on your specific business operations, industry, and location. To ensure your privacy policy is accurate and compliant with applicable laws and regulations, consult with a qualified legal professional.

Privacy Policy

At ES Solar, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information. By using our services or interacting with our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Such as your name, address, email, phone number, and other contact details.Transactional Data: Including service requests, project history, invoices, and payment information.Technical Information: Like your IP address, browser type, device details, and interactions with our website.

2. How We Use Your Information

Your information helps us to:

Deliver solar and roofing services, estimates, and customer support.Communicate project updates, scheduling details, and service notifications.Send SMS and email messages related to your project or, where permitted, promotional offers.

3. SMS Communications

By providing your phone number, you consent to receive SMS messages about your project and related services. These communications comply with A2P10DLC regulations for privacy and secure messaging.

To stop receiving SMS messages, reply "STOP" at any time. Please note that opting out may limit your access to important service updates.

4. Data Sharing and Disclosure

We may share your information with:

Service Providers: Trusted third parties who support our operations (e.g., payment processors, SMS platforms).Legal Authorities: When required to comply with applicable laws or valid legal requests.

We do not sell or rent your personal information. Additionally, your mobile number or other personally identifiable information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We use industry-standard safeguards to protect your information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

Access or Update your personal information by contacting us directly.Opt Out of SMS or email communications as described above.Request Deletion of your data, subject to any legal or regulatory obligations we may have.

7. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Please review this policy periodically to stay informed.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please visit www.essolar.com or contact us at (801) 614-0606.